At The Moreton Gallery Online we hope you’ll be thrilled with everything you order from us. At the same time, we realise that even we can’t please everyone all of the time!

So, we have made our Returns Policy as simple as possible: If for any reason you are not satisfied with your order, return it to us within 7 days for a full refund. This does not apply to purchases made in the gallery.

Returns procedure

If you are unhappy with your purchase contact the gallery with 7 days of purchase. Returned items must be recieved into the gallery within 14 days of original purchase. Once we have received your returned item(s), we will notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within 14 business days from confirmation that item you are returning has been received.

To return your item(s) please pack them in the original packaging.

Return shipping costs are the responsibility of the customer.


Here at The Moreton Gallery Online we value our customers above all else. If for any reason you have a complaint about our service, please either call our Customer Care team on 01608 654438, or e-mail us and we will do our best to make you happy again!